A somehow difficult to find book but once you find it it as definately a must read for web-masters and -editors, information specialists, content managers and (more recently) for mobile designers.
Breaking Through to the Other Side- Using the user experience in web, interactive tv and mobile services, by Senior Usability Specialist Thomas Visby Snitker.
Author’s note:
Web usability books mostly have either an engineering (design) or business perspective on usability – I wish to combine these two and add a media perspective.
This enables me to speak to a unique audience, the web managers (not designers, not usability practitioners, not web masters), to whom only very few relevant titles are currently available.
Also I want to demonstrate how usability techniques that are currently being used on the web can be adapted to other digital media like interactive TV and mobile services. I provide background and research material on user experience and usability specific to iTV and mobile services, which is a bit of a novelty I think.
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