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Archive for November, 2004
searching for simplicity
“Regardless of the technologies used, the ultimate end users are people, who don’t evolve as rapidly as technology.” - states Karen Donoghue in her book, Built For Use. The Wacom Component study released last week reporting “85 per cent of consumers admit to being ‘too dumb’ to access or use mobile services due to increasing device complexity…” quickly spread through the mobile community, and posted at W2F as well. It should come as no surprise. The need to innovate and differentiate has quickly alienated even the most advanced users. Moving forward - successful deployment of mobile data services, applications and entertainment is contingent on meeting the needs of the end user, not the carrier or platform requirements.
Posted on November 25th, 2004 in Thoughts
Tagged as usability 
, user experience
Written by Kelly Goto | No Comments |
symbian dreams
Last night I saw a traveling media art exhibit in Downtown LA last night featuring the beginning development of an AI (artificial intelligence) program called St. Elmo that responds to combinations of words (not just key words) in context. Creater Mark Meadows developed the character (a slightly underweight skeleton) to respond in the midst of narrative, and eventually the character will be able to carry on meaningful conversations. Much like the Japanese AIBO, these technologies have a long way before true interaction will occur. But the concepts behind these creations are mesmerizing.
Posted on November 15th, 2004 in Thoughts
Tagged as mobile platform , muxp
Written by Kelly Goto | No Comments |
have shoe, will travel
I arrived in Honolulu a few days ago with one black sandal. Unfortunately, not an uncommon experience. The last three times I have gone out of the country, I have been unable to locate my passport while packing and twice I have had an emergency passport issued at the last minute (embarrassing…). This is all indicative of a lack of what my mother calls ‘yoyu’ time. This is the time ‘in-between’ things, allowing moments to relax, regroup and prepare for next appointment, deadline or arrival. We do not have a word like this in English. It is a very significant cultural difference.
Posted on November 8th, 2004 in Thoughts
Tagged as japan , travel , user experience
Written by Kelly Goto | 3 Comments |